Webmaster Support Plan
Monthly website maintenance, security monitoring, backups, plugin/CMS updates, and small content edits. Keep your website fast, secure, and current while you focus on your business.
Pre-Paid Bundle Discounts
- Prepay 6 months - get 25% off a Website Build, or 1 month free on your maintenance plan.
- Prepay 12 months - get 50% off a Website Build, or 2 months free on your maintenance plan.
Monthly Allotments - What Each Type Means
Revision
A significant change - redesigning a section, adding a new page, or restructuring layout.
Touch-up
A minor visual adjustment - color tweaks, spacing, image swaps, button styling.
Text update
Changing existing text content - hours, prices, descriptions, blog posts.
Choose Your Plan
Three monthly tiers from small-site upkeep to high-traffic enterprise. Need AI / automation? See the Smart Website add-on below.
Standard Website
Ideal for small sites (3-5 pages) that need regular updates and peace of mind.
Best for: small businesses, portfolios, brochure sites
- 2 revisions per month
- 4 touch-ups per month
- 8 text updates per month
- Security patches + plugin / CMS / theme updates
- SSL certificate management & renewal
- Domain & DNS management + renewal coordination
- Daily backups (14-day retention) + 24-hr restore SLA
- Form spam protection (CAPTCHA / honeypot)
- GDPR / cookie consent compliance setup
- Performance + uptime monitoring
- Quarterly strategy review
- Onboarding and training
- Email support (24-hr response)
Advanced Website
For larger sites (6-12+ pages) with more frequent update needs and complex features.
Best for: growing businesses, e-commerce, content sites
- Everything in Standard
- 2 revisions + 8 touch-ups + 16 text updates per month
- Backups (30-day retention) + 8-hr restore SLA
- Performance optimization
- Broken link / 404 monitoring
- Core Web Vitals + Lighthouse reports (monthly)
- GA4 / conversion event setup
- Schema.org / structured data markup (basic types)
- Monthly strategy review call
- Priority email + chat support (8-hr response)
Large Website
Usually $500+/mo
For large or complex websites with high-traffic needs and advanced functionality.
Best for: high-traffic sites, multi-location businesses, SaaS
- Everything in Advanced
- Custom revision + update schedule
- Backups (90-day retention) + 2-hr restore SLA
- CDN + caching management
- Advanced performance optimization
- Accessibility (WCAG / ADA) audits
- SEO monitoring + recommendations
- Custom schema.org / rich snippets implementation
- Custom strategy review cadence
- Dedicated support channel + priority issue resolution
- Monthly analytics + performance reports
À la Carte - One-Off Services
Not ready for a monthly plan? Grab any of these as a one-off. A plan just makes most of them included or discounted.
| Service | À la carte | With a plan |
|---|---|---|
| Content / text update | $60/hr | Included (allotment) |
| Extra revision or touch-up | $60/hr | Included (allotment) |
| Newsletter / drip setup | $195-$295 | Member discount |
| Landing page | $95-$300 | Member discount |
| SEO + analytics setup | $60/hr | Discounted |
| Email deliverability fix | $60/hr | Higher tiers |
| One-off "fix-it" session | $60/hr | Priority + member rate |
These add up fast - a plan from $95/mo covers most of them.
Smart Website
Layered on top of the Large Website plan - for AI-powered sites with chatbots, workflow automation, CRM integrations, and conversion-driven features.
Feature Matrix
Scan-compare what each tier unlocks. Smart Website includes everything in Large + the AI add-ons listed above.
| Feature | Standard | Advanced | Large |
|---|---|---|---|
Updates & Maintenance | |||
| Revisions per month | 2 | 2 | Custom |
| Touch-ups per month | 4 | 8 | Custom |
| Text updates per month | 8 | 16 | Custom |
| Plugin / CMS / theme updates | |||
| Content updates (text, images, pages) | |||
Domain & DNS | |||
| SSL certificate management & renewal | |||
| Domain renewal coordination | |||
| DNS management | |||
Security & Backup | |||
| Security patches + malware scanning | |||
| Backup retention | 14 days | 30 days | 90 days |
| Restore SLA | 24 hr | 8 hr | 2 hr |
| Disaster recovery / rollback | |||
| Form spam protection (CAPTCHA / honeypot) | |||
Performance & SEO | |||
| Performance + uptime monitoring | |||
| Performance optimization | |||
| Broken link / 404 monitoring | |||
| Core Web Vitals + Lighthouse reports | |||
| GA4 / conversion event setup | |||
| Schema.org / structured data | Basic | Custom | |
| GDPR / cookie consent compliance | |||
| CDN + caching management | |||
| Advanced performance optimization | |||
| SEO monitoring + recommendations | |||
| Accessibility (WCAG / ADA) audits | |||
Reporting & Strategy | |||
| Support response time | 24 hr | 8 hr | Priority |
| Monthly performance reports | |||
| Monthly analytics reports | |||
| Strategy review cadence | Quarterly | Monthly | Custom |
| Dedicated support channel | |||
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Learn MoreFrequently Asked Questions
Additional updates are available at our standard hourly rates ($60/hr). Webmaster Clients receive priority scheduling and discounted rates on extra work.
Yes - maintenance plans are month-to-month with no long-term contracts. We do offer significant discounts for prepaid 6 or 12-month plans (see the Pre-Paid Bundle Discounts above the tier cards).
CMS and plugin/theme updates, SSL certificate management & renewal, malware scanning, firewall configuration, form spam protection, and daily backups with retention based on your tier (14 / 30 / 90 days). We proactively monitor for vulnerabilities and apply patches promptly.
Standard plan: within 24 hours. Advanced: within 8 hours with priority email + chat support. Large: dedicated support channel with priority issue resolution. Critical issues (site down) are addressed immediately for all plans, regardless of tier.
Yes - every tier includes domain renewal coordination, DNS management, and SSL certificate handling. We track expiration dates and renew on your behalf so you never lose your domain or have HTTPS warnings appear.
Every plan includes disaster recovery - we can roll back to a previous backup quickly. Restore SLA depends on tier: Standard (within 24 hours), Advanced (within 8 hours), Large (within 2 hours).
Yes - Webmaster Clients get steep discounts on Website Builds when they pre-pay 6 or 12 months upfront, or can opt for free maintenance months instead. See the discount banner above the tier cards for current offers.
Smart Website is an AI-Enhanced add-on layered on top of the Large plan. It includes everything in Large plus AI chatbot maintenance, workflow automation, CRM integration management, A/B testing, and a dedicated account manager - designed for sites that go beyond static content into automation, lead capture, and conversion optimization.